MyChart Patient Portal
Simple, secure access to your health record
Manage your health care conveniently with MyChart, an easy-to-use patient portal that connects you to your medical record from wherever you are. MyChart is coming for patients of UAB St. Vincent’s, so look for updates soon.
Activate your account beginning July 13.
All of your health information in one place
See your medications, test results, upcoming appointments, bills and statements, and much more – even if you’ve visited multiple locations.
Find the care you need, and schedule appointments fast
Make appointments with some providers, fill out forms ahead of time, and locate the nearest urgent care clinic or emergency room when you need it. And when life happens, it’s easy to reschedule or cancel a visit.
Connect with your doctor from anywhere
Send messages and interact with your providers, or arrange an in-person follow-up, depending on the level of care you need.
Take care of your children and other family members
Easily keep tabs on appointments for family members from your account.
Features of MyChart
Billing
- Billing account summary
- Pay your bills
- Set up payment plans
- View payment history
- Sign up for paperless billing
- Request financial assistance
- Ask billing questions
- Download itemized bill
Health Record & Information
- Download your medical record
- Review and update your medical history
- Read your current health summary
- See your medications
- Review test results
- See your immunizations
- Use the symptom checker
- Get your care plan
- Link health accounts
- Share your records
Messaging & Questions
- Communicate with your care team
- Receive medical advice
- Contact customer service
Visits & Scheduling
- View upcoming and past appointment details
- Check in ahead of time (eCheck-In)
- Fast Pass notifications about earlier appointment options
- Add yourself to the waitlist
- Cancel an appointment
- Receive preventive care reminders
- Keep track of tests and procedures
Frequently Asked Questions
What is MyChart?
UAB Medicine is transitioning to a new electronic health record (EHR) system called Epic, which eventually will be used across our health system. As part of this transition, a new patient portal called MyChart will replace current portals.
MyChart is a secure online tool that allows you to access your health information and stay connected to your care team through the website or the mobile app. With MyChart, you can:
- View your test results and medications
- Message your providers
- Access your health information in one place
- And much more
Who can use MyChart?
MyChart eventually will be available to patients across UAB Medicine. It will first be available to UAB St. Vincent’s patients starting in July 2026. In 2027, it will be rolled out at:
- UAB Hospital and clinics
- UAB Medical West
- Cooper Green Mercy Health Services
- UAB Hospital-Callahan Eye and clinics
- The UAB schools of Nursing, Dentistry, Optometry, and Health Professions
- The University of Alabama College of Community Health Sciences
What do I need to use MyChart?
- A computer, smartphone, or tablet
- Internet access
- An up-to-date web browser or the MyChart mobile app
How do I sign up for MyChart?
You may sign up using an activation code that will be sent following a medical appointment or hospitalization. You also may self-enroll at uabmedicine.org/mychart or through the mobile app, which is available on the app stores for both Apple and Android devices.
Will I automatically be enrolled in MyChart if I already have an account with the current portal?
No, you will not be automatically enrolled and will need to create a new account.
If I already have a MyChart account through another hospital or care provider, do I need to create a new account?
Yes, you will still need to create a new MyChart account with UAB Medicine. In most cases, you will be able to link these accounts, so that you have access to your medical records at multiple locations from a single account.
What will happen to the current portal?
MyChart will replace all current portals. You will still be able to access your past health information in the current portal, in case you need to review this historical data.
Will MyChart include my existing health records?
Much of your important information will transfer over to the new MyChart patient portal, to support your care, but new records will only be added to MyChart once it launches. You will still be able to access your past health information in the current portals, in case you need to review this historical data.
How quickly will I be able to see my test results?
Results may appear as soon as they are finalized – in some cases, before they are reviewed by your provider.
Can I message my provider anytime?
Yes, and your provider will respond within two business days in most cases. If you need immediate medical attention, you should make an appointment with your provider, or call 911 or visit a nearby emergency room if you have a medical emergency.
Can I still call my provider?
Yes. MyChart simply provides an additional way for you to contact your provider.
What records can providers see?
Providers have access to your full medical record, to help provide the best possible care. If you have received care at other facilities, your providers might be able to see your information from these other locations, if both organizations use MyChart.
Can I pay my bills using MyChart?
Yes, you will be able to pay your future bills through MyChart. However, outstanding balances from before the transition to MyChart must be paid through the previous patient portal or facility website. You should visit uabstvincents.org/billing to pay outstanding balances for care provided before the transition to MyChart.
Will I receive notifications through MyChart?
Yes, you will be notified through MyChart when new records are added or a provider sends you a message. You will have the ability to adjust your notification preferences within your MyChart account settings.
Is MyChart secure?
MyChart is a secure portal, and your account is protected with your own login, including username, password, and two-step verification. Communication between you and your providers is also protected.
What if MyChart contains old or incorrect patient information?
You should contact your provider and ask for the information to be corrected or updated.
How do I request my records that are not in MyChart?
What is the minimum age for having a private MyChart account?
You must be at least 16 years old to have a private MyChart account. Legal guardians may have a proxy account on behalf of patients under the age of 16.
Can I access my family’s records in MyChart?
Yes, with permission. More details coming soon.
Am I required to use MyChart?
No. MyChart is a secure and convenient way for you to access your health information and communicate with your providers, but using it is optional.
What if I forgot my username or password?
The MyChart app or desktop version features recovery links to help you regain access to your account.
