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Telehealth
Many of your health care providers offer telehealth or virtual/online visits. Please ask your provider for more information during your visit.
On-Demand Urgent Care
UAB eMedicine offers online urgent care for common conditions such as cold/flu, test proven covid, sinus infection, female bladder infection, pink eye, vaginal yeast infection, back pain, skin conditions, and more.
Frequently asked questions
Can I schedule my own appointment online at UAB Medicine?
Yes. Log in to your UAB Medicine MyChart patient portal account, select the “Appointments” tab, choose “Schedule an Appointment,” and follow the prompts to select a provider, visit type, and time slot. Please note that we continue to add the ability to self-schedule for certain specialties and services as we roll out the new MyChart patient portal, so check back often for updates.
Do I need a UAB Medicine MyChart account to self-schedule an appointment?
In many cases, new and existing patients do not need a UAB Medicine MyChart account to self-schedule appointments online. However, scheduling through MyChart is highly recommended, as it provides a better overall experience. However, not all services are available for self-scheduling yet. So, if you don’t see an option to self-schedule, please contact your provider’s office directly or call our appointment line at 205-934-9999, and we will work with you to get your appointment scheduled.
Can I cancel or reschedule my UAB Medicine appointment online?
Yes, you can cancel or reschedule most appointments using the link in your appointment reminder message, and many changes will be confirmed immediately. You will need an active UAB Medicine MyChart account to do this. If you don’t have a MyChart account yet, click here for step-by-step instructions on creating an account. If you need to cancel, please let us know at least 24 hours in advance when possible, as this allows us to offer your timeslot to another patient who may be waiting.
What is a 'scheduling ticket' from UAB Medicine?
On occasion, UAB Medicine may send you a scheduling ticket via text or email. This is our invitation to you to schedule a specific follow-up appointment (such as imaging) on your own, allowing you to choose the location and time most convenient for you. If you prefer to call instead, we’re still here for you. Call your provider’s office and press the option for scheduling an appointment.
What is Fast Pass and how does it work?
Fast Pass is a feature within UAB Medicine MyChart that allows you to add your name to a waitlist for an earlier appointment slot if one becomes available. When an earlier slot opens, you’ll receive an automated alert by text or email. Just follow the prompts to move your existing appointment to the earlier date and time.
