Contact Billing & Financial Services

We offer many options that you may qualify for to help fulfill your financial obligations, including discounts and payment plans. We will work with you to consider options that will best fit your needs. Please contact a customer service professional using the contact information below for any questions about your health care bill.

Providing health care for those in need

UAB St. Vincent’s is committed to providing financial assistance to persons who have health care needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care based on their individual financial situations. Consistent with its mission to deliver compassionate, high-quality, affordable health care services and to serve those who are underserved, UAB St. Vincent’s strives to ensure that the financial capacity of people who need health care services does not prevent them from seeking or receiving care. UAB St. Vincent’s will provide, without discrimination, care of emergency medical conditions to individuals regardless of their eligibility for financial assistance or government assistance. Please see more details in the Financial Assistance Policies below:

Billing Customer Service Resources

If you have questions about your bill or need assistance, our experienced customer service professionals are happy to help you in person or over the phone. Please use the contact information below to identify the appropriate customer service professionals to visit or call if you have a question regarding your bill:

UAB St. Vincent’s Hospital Billing
1-844-483-7710

UAB St. Vincent’s Doctor Billing
1-844-994-0410

The University of Alabama Health Services Foundation, P.C (UAHSF) Customer Service
(205) 731-6055
Toll Free: (866) 610-6055
msocs@uabmc.edu  

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